Credgenics digital collections optimizes debt recovery operations and aligns them with borrower contact preferences. The solution powers lenders collections teams with advanced technologies like AI and ML for improving borrower contact strategies and digital debt resolutions.
In this video, Kavan Desai, Head of Digital Collections, Credgenics, describes the 5 levers for digital loan collections. He explains how digital debt collections capability provided by the market leading debt collections platform leverages machine learning to reduce the cost and time to collect
Download this case study to know how a leading private bank in India maximized resolutions using Credgenics' omnichannel collections strategy. The bank achieved 92% increase in resolutions, 80% reduction in calling costs and 45% increase in response rate.
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