Litigation Management System 

Unlock efficiencies in legal recovery processes and accelerate collections with Credgenics Litigation Management System (LMS). Seamlessly integrated with loan portfolios and core banking solutions, Credgenics LMS enhances debt recoveries and promotes collaboration among legal and debt collections teams along with their consultants and advocates.
Litigation management system

Drive team collaboration with centralized management

Configure and automate pre and post litigation workflows for enhanced legal process effiiencies
Manage your team administration and accessibility through bulk requests, approvals, and escalations functions
Receive on-platform reminders and email notifications for pending processes and hearings
Record and update important case details seamlessly with a holistic view of accounts on the centralized data platform
litigation management system
litigation management system

Implement real-time case management and case tracking

Manage all matter types including section 138, Arbitration, SARFAESI, IBC, RDB & FI, consumer, criminal, civil, and other matters
Track cases with live ecourts data and linked to your loan portfolio
Avail automatic case updates with e-court integration and get alerts based on court updates
Conduct regulatory audits with an audit trail of case activities

Automate legal collections process and billing management

Enhance case and stage progression, recovery rates, and advocate visibility with real-time insights via centralized litigation dashboard
Strategize legal collections based on risk segmentation of borrowers by using our analytics and dashboard tools
Allocate, manage, and update advocates and publication vendors from one platform
Schedule, monitor and customize the MIS reports, billing, ageing, progress, and other regulatory reports
litigation mangaement system
credgenics litigation system

Manage legal notices and communications

Automate generation, dispatch, and tracking of digital and physical notices based on predefined workflows
Get instant access to Proof of  Dispatch (PoDs) for physical notices
Customize notice drafts in vernacular languages 
Embed the QR code / payment link in notices

Resolving operational challenges for the legal
collections team

Comprehensive solution providing a holistic approach to optimize efficiency

Intuitive user interface with easy navigation and a seamless experience

Cutting-edge tech for accessing the latest in legal collections innovation

Extensive case audit trail to streamline regulatory compliance

Our Credentials

Micro Finance Company
Increase in legal process efficiency
Banks, NBFCs, Fintech lenders, and ARCs
Digital Lending Company
Digital and physical notices sent per month from the platform
Reduction in time spent on case and vendor billing management
Credit Card Company
Improvement in legal recovery performance

Trending in Litigation Management System

Case Study

This case study explains how Credgenics helped a leading NBFC which used manual methods for legal collection and helped them in automating with a focus on tracking and keepingan eye on debt recovery case manage-ment activities.



In the video series “Shaping the Future of Debt Collections,” Antim Amlan, Senior Manager, Product at Credgenics, discusses the innovative features of Credgenics Litigation Management System.

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Credgenics Litigation Management System, is a leading and advanced solution that offers a comprehensive 360-degree strategic and data-driven approach to optimize litigation tracking, reporting, and analysis for recoveries.



This blog highlights the importance of Online Dispute Resolution (ODR) in Indian debt recovery. The blog outlines ODR methods such as arbitration, mediation, and negotiations, highlighting its advantages like automation, cost-efficiency, and data security.

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Credgenics Settlement Portfolio Management offers comprehensive end-to-end debt settlement capabilities for collections teams, including tracking and approval of settlement status for Field Operations (FoS), recovery, and calling agents.

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Credgenics Legal Notices Management integrates physical and digital notice automation, enabling collections and legal teams to expedite recoveries by blending digital and physical strategies, resulting in lower costs and extended reach



In this video, Sandeep Rajput, National Legal Head, IIFL Finance, talks about the remarkable impact that Credgenics Litigation Management System has made in digitizing collections and debt recovery processes at IIFL Finance.



The blog outlines stages, communication modes, and possible outcomes for each legal action, helping readers understand the debt recovery process in detail. The blog also emphasizes the importance of timely actions and legal procedures in the debt recovery process.

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This blog explains debt arbitration, why creditors choose settlements, and its impacts on borrowers, including credit scores and potential tax implications. The blog discusses on why combining measures like arbitration with existing debt collection strategies can aid businesses in challenging times.

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The blog covers discusses on how Mediation,offers an alternative to debt collections litigation. Mediation can be a great tool in debt recovery as It helps clear case backlogs and provides timely and cost-effective resolution while safeguarding parties’ interests and maintaining confidentiality.
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Frequently Asked Questions

What is Litigation Management System for debt collections?

Litigation Management System facilitates the efficient administration and monitoring of collections litigations involved in recovering the outstanding debts. The LMS for debt collections caters to the needs of legal firms, collections and legal teams of banks and other financial institutions to minimize bad debt write-offs, fast-track recoveries, and reduce the cost of collections.

Why is case management important for lenders in India?

Case management is instrumental for lenders in India as it ensures effective debt recovery, compliance with regulations, organized data management, improved customer service, risk mitigation, and cost reduction.

How does litigation management system help banks with NPAs?

A robust loan collections Litigation Management System streamlines case handling by storing and reminding of crucial dates, centralizes tracking for easy access to hearing dates and case history, and manages expenses, preventing budgetary confusion. It also enhances communication and collaboration between legal and collections teams, ensuring everyone remains well-informed and enabling swift actions, such as issuing notices, customizing pre and post litigation workflows.

What are the RBI Guidelines for NPA?

The initial step is to dispatch a legal notice, which can be either physical or digital, to the borrower. This notice requests the borrower to make the payment within fifteen days from the date of receipt. Digital notices can be monitored through click and open rates, while physical notices can be tracked via integration with Indian postal services. If the borrower fails to make the payment within the specified period, a case can be initiated under Section 138 of the Negotiable Instruments Act or Section 25 of the Payment and Settlement Systems Act. Debt recovery through court proceedings is also an option, although it is time-consuming and resource-intensive. Outside court settlements may involve tools such as Online Dispute Resolution with Debt Arbitration and Mediation.

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