It started when our founders had a first-hand look at how lenders in developed economies used technology to streamline collections.
But we looked back to India, everything was done manually, or with the help of outdated software that just wasn't built to handle collections. NPA rates were soaring.
Loan management software were more focussed on underwriting, while debt recollected relied on aggressive agents, phone calls that never connected, and long legal battles.
We had seen the impact improved collections could make—not just for lenders, but for the economy. We knew fixing loan recovery could transform lending.
Somebody had to solve the problem. And we had the exact experience and skillset to do so. That's why we built Credgenics.
Since then, we’ve enabled 100+ Banks,NBFCs, FinTechs, and ARCs to increase resolution rates by 20%, improve collections by 25%, reduce collections cost by 40% and collections time by 30%, and improve legal efficiencies by 60%. Credgenics handles USD 47bn+ value of retail loan book and USD 6bn+ delinquent stage retail loan book value. It manages 40mn+ retail loans and sends over 60mn+ digital communications every month.
We've built an amazing team of experts from legal, tech, investment and banking backgrounds to tackle debt recollection in the most effective, most efficient way.
Make the change for streamlined, higher debt collections. Get started now!