Simplify your loan resolution processes with an end-to-end platform that helps you increase your collection rate up to 15-20%. Make debt collections faster and better with Credgenics.
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If you want to scale your operations, you need a powerful, unified system to streamline your collections and reduce your NPLs.
Create templates and automate emails, SMS, WhatsApp messages and voice messages for different segments of your borrowers.
Prioritize accounts that have a greater chance of getting paid, follow-up on time and track every call.
Get your field agents to use Credgenics app and find locations easily using your Google Maps integrations.
Draft legal notices automatically using technology and track all digital and physical notices in one single dashboard.
Automate your legal workflow, get easy access to the recovery specialists and manage all your cases efficiently.
See which agent is delivering results, know the gaps in your collections process and track every metric that matters.
Send automated emails, text messages and voice messages based on borrower segments.
Trigger communication sequences based on the actions your borrowers take, automatically. Reach your customers where they prefer.
Let the Credgenics AI use your past loans accounts data to calculate the recovery chances, costs and expected time for every profile.
Don't treat all borrowers the same. Let the system recommend best strategies for each account.
Don't let your customers feel harassed by too many phone calls. Auto-generate personalized payment requests that clients can self-service.
Upload your entire portfolio to Credgenics via excel, SFTP or by integrating our API into your system.
View all borrower details, other loans the applicant has, missed EMIs and recovery history, collection status, etc. in one snapshot.
Call your allocated accounts from within the platform, schedule reminders for follow-ups and log each call.
Don't trouble borrowers with unnecessary follow-ups once they've processed the repayment. Mark accounts as paid automatically.
Segment your borrowers based on priority, loan amount, DPD, recovery status, loan type and other filters.
Allocate loan accounts to the right agents automatically based on pre-set rules, and improve performance.
Let your field agents navigate to the borrowers’ locations easily using the Google maps integration on the Credgenics mobile app. Integrated in-app calling facility to reach out to borrowers quickly.
Mark the status of repayment instantly, set collection limits per agent and auto sync with core Credgenics platform.
Access legal notices sent to borrowers on the go.
Bulk trigger dunning letters and legal notices customised for every loan account at the click of a button.
Get accurate and latest India Post tracking on our portal for all your LRNs and know if your clients received the notice
Enable borrowers to pay their bills securely across multiple payment modes with mandatory OTP-based verification. Allow lenders to generate payment links instantly and reconcile transactions in real time.
Set-up recurring auto-debit through Billzy via the NACH mandate for monthly loan repayments on the due date. Integrate seamlessly with other loan recovery functions including Notices, Mobile Collections App, SMS, Email, WhatsApp and IVR.
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Track Section 138, Arbitration and SARFAESI cases in real time, know which stage each case is in and get reminders for your hearing dates.
Know your best performing agents, your collection rate, your DPD-wise performance, total loan amounts recovered, most effective emails and more with detailed analytics.
Build custom reports and strengthen your collections processes.
See a timeline of all borrower communication, payments, tasks and responses in one screen. Customize your collection strategies, increase your resolution rates and give your customers a stress-free experience.
Make debt collections faster with a marketplace of 2200+ financial dispute resolution professionals including lawyers, mediators and arbitrators.
Give your partners all the borrower information they need to personalise their pitch and get results.
Track borrowers who have relocated and help them pay off their dues before their CIBIL score is affected.
Find debtors using social media, alternate email IDs and phone numbers with our skip-tracing functionality.
Are you sure you want to stick with your current systems when a better, advanced alternative exists?
Put communication breakdowns behind you. Pick up the pace on debt recovery with Credgenics.
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Make the change for streamlined, higher debt collections. Get started now!
