debt recovery services

Explore Cutting Edge Industry Insights.

Leverage the power of AI and digital to reimagine debt collections.

Case Studies & eBooks

Case Study-
This case study explains how a FinTech lender leveraged the power of Machine Learning and Analytics through Credgenics debt collections platform. An integrated strategy framework in loan collections for borrower segmentation, tailored outreach, channel optimization and risk prioritization enabled 27% higher recoveries.

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eBook -
Explore the 5 myths in debt collections hindering the modernization and transformation in the digital world. Aligning digital strategies with compliance priorities, automating repetitive tasks, leveraging data-driven insights, adopting a tailored approach can unlock the next level of efficiencies in loan collections and debt resolution.

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Case Study -
Download this case study to know how IREP Credit Capital digitized field debt collections with Credgenics CG Collect, a mobile field debt collections platform. IREP experienced 50% higher field visits, 3X increase in field recoveries, and lower cost of operations with innovative features of mobile debt collections software.

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Solution Brochures

Collections Platform

Facilitating digital, data-driven and customer centric loan collections

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Credgenics CG Collect

Enabling digitised, efficient and secure loan collections on mobile

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Billzy Payments

Simplifying digital loan collections anytime, anywhere

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Credgenics Voicebot

Personalized, human-like, and
goal-oriented engagements for
collections

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Litigation Management System

Maximize bad debt recoveries
with data-centric and automated legal tech

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Credgenics Collections Analytics

Tailored collection strategies powered by data science

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Digital
Collections

Collections strategy made effective with data, digital and dignity

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Digital Communications

Optimized omnichannel
borrower outreach across the
collections lifecycle

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Credgenics
Skip Tracing

Faster debt recovery with
digital footprint tracking

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Credgenics
Calling

Making calling efficient and
aligned to borrower
segments

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Credgenics Predictive Dialer

Improve agent-customer
engagement with timely, automated calling

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Legal Notices Management

Streamline recoveries with automation of legal notices to debtors

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Videos

The video covers the experiences shared by Sandeep Rajput, National Legal Head, IIFL Finance on digitizing debt collections and legal recovery processes with Credgenics debt collections platform. He talks about the digital transformation that Credgenics debt collections software has made possible at IIFL Finance.

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In this video, Kavan Desai, Head of Digital Collections, Credgenics, describes the 5 levers for digital loan collections. He explains how digital debt collections capability provided by the market leading debt collections platform leverages machine learning to reduce the cost and time to collect, along with transforming customer experience

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In this video, Jalaj Garg, Senior Product Manager, Credgenics, shares why CG Collect field loan collections mobile app is necessary to digitize last mile loan recovery operations, increase efficiency of debt collections team and reduce the cost of debt recovery. This mobile based loan collections software is redefining field operations.

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In this video series “Shaping the future of Debt Collections”, Shubham Sikka, Senior Product Manager, Credgenics, shares his insights on how Credgenics uses AI / ML technologies to supercharge the efficiencies in omnichannel digital communications for collections and enhance borrower experience.

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Infographics

Digitize your field collections with CG Collect Mobile App

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Leveraging AI and Analytics in Loan Collections

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Digitalized and Customer-centric Loan Collections

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Loan Collections Technology
Trends

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4 Key Ingredients to Transform Loan Collections

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