Explore Cutting Edge Industry Insights.

Case Study-
This case study explains how Credgenics Collections Analytics enabled the customer to formulate ML-based segments on the borrowers’ intent to pay, and calling agents were assigned accordingly. The customer is a digital lending platform that facilitates instant personal loans in morethan 150 cities across India.

Case Study-
The customer selected
the Credgenics cloud based collections platform for digitizing and automating their collections.Credgenics collections platform enabled the lender to extensively assess, tweak, and tailor the collections strategy.This resulted in faster churn of delinquent accounts  &
improved  collections rates.

Case Study-
This case study explains how a FinTech lender leveraged the power of Machine Learning and Analytics through Credgenics debt collections platform. An integrated strategy framework in loan collections for borrower segmentation, tailored outreach, channel optimization and risk prioritization enabled 27% higher recoveries.
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Case Study -
In this case study read how the NBFC implemented a strategic
and comprehensive outreach capability focusing on different cohorts. For improved
borrower engagement, the lender adopted a well-rounded digital-focused agenda
along with customized and secure payment links.

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Case Study -
Download this case study to know how IREP Credit Capital digitized field debt collections with Credgenics CG Collect, a mobile field debt collections platform. IREP experienced 50% higher field visits, 3X increase in field recoveries, and lower cost of operations with innovative features of mobile debt collections software.
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Case Study -
Download this case study to know how Neo-Bank digitized field debt collections with Credgenics CG Collect, a mobile field debt collections platform. Neo-Bank experienced 2.5X higher field visits, 6X increase in daily collections, and 75 % increase in recoveries made through digital mode.
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Case Study -
Learn how a leading asset reconstruction company in India streamlined recoveries with Billzy's automated payments. The company saved 80% of its time by avoiding manual reconciliation and collected INR 1 million through digital payments.


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Case Study -
Download this case study to know how a leading private bank in India maximized resolutions using Credgenics' omnichannel collections strategy. The bank achieved 92% increase in resolutions, 80% reduction in calling costs and 45% increase in response rate.

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Case Study -
Download this case study to know how one of India's largest private bank improved their collections with AI-powered Voicebots. The bank witnessed 40% higher engagement rate, 35% reduction in human calling costs and 25% reduction in collections time.
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eBook
Explore the 5 myths in debt collections hindering the modernization and transformation in the digital world. Aligning digital strategies with compliance priorities, automating repetitive tasks, leveraging data-driven insights, adopting a tailored approach can unlock the next level of efficiencies in loan collections and debt resolution.

eBook
Download our e-book for insights into prevailing loan recovery trends leveraging AI, machine learning, and advanced analytics, digital communication, embracing intelligent automation, hyper-personalization, data privacy, compliance, and financial literacy, all while ensuring cybersecurity in this digital landscape.

Collections Platform

Facilitating digital, data-driven and customer centric loan collections
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CG  Agent Xcel

Enhancing collection agent productivity with insights-driven performance management

Chat R

Transforming digital engagements with credit customers on WhatsApp
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Credgenics CG Collect

Enabling digitised, efficient and secure loan collections on mobile
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Billzy Payments

Simplifying digital loan collections anytime, anywhere
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Credgenics Voicebot

Personalized, human-like, and
goal-oriented engagements for
collections

Litigation Management System

Maximize bad debt recoveries
with data-centric and automated legal tech
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Credgenics Collections Analytics

Tailored collection strategies powered by data science
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Digital
Collections

Collections strategy made effective with data, digital and dignity
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Digital Communications

Optimized omnichannel
borrower outreach across the
collections lifecycle
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Credgenics
Skip Tracing

Faster debt recovery with
digital footprint tracking
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Credgenics
Calling

Making calling efficient and
aligned to borrower
segments

Credgenics Predictive Dialer

Improve agent-customer
engagement with timely, automated calling

Legal Notices Management

Streamline recoveries with automation of legal notices to debtors