debt collections collaterals

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eBooks

eBook
Explore the 5 myths in debt collections hindering the modernization and transformation in the digital world. Aligning digital strategies with compliance priorities, automating repetitive tasks, leveraging data-driven insights, adopting a tailored approach can unlock the next level of efficiencies in loan collections and debt resolution.

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eBook
Download our e-book for insights into prevailing loan recovery trends leveraging AI, machine learning, and advanced analytics, digital communication, embracing intelligent automation, hyper-personalization, data privacy, compliance, and financial literacy, all while ensuring cybersecurity in this digital landscape.

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Solution Brochures

Collections Platform

Facilitating digital, data-driven and customer centric loan collections

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Repossession Management

Drive efficiency in asset recovery with streamlined digital processes

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IncentiPay

Boost digital debt repayments with tageted incentives

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Settlement Portfolio Management

Optimizing debt recovery with digital efficiency

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Online Dispute Resolution

Resolve financial disputes faster and more efficiently in digital mode
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StarTrack

Enhancing field collector productivity with insights-driven performance management

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UPI Collect Debt Payments

Streamline small ticket digital payments with UPI

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Chat R

Transforming digital engagements with credit customers on WhatsApp

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Credgenics CG Collect

Enabling digitised, efficient and secure loan collections on mobile

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Billzy Payments

Simplifying digital loan collections anytime, anywhere

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Credgenics Voicebot

Personalized, human-like, and
goal-oriented engagements for
collections

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Litigation Management System

Maximize bad debt recoveries
with data-centric and automated legal tech

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Credgenics Collections Analytics

Tailored collection strategies powered by data science

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Digital
Collections

Collections strategy made effective with data, digital and dignity

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Digital Communications

Optimized omnichannel
borrower outreach across the
collections lifecycle

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Credgenics
Skip Tracing

Faster debt recovery with
digital footprint tracking

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Credgenics
Calling

Making calling efficient and
aligned to borrower
segments

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Credgenics Predictive Dialer

Improve agent-customer
engagement with timely, automated calling

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Legal Notices Management

Streamline recoveries with automation of legal notices to debtors

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Videos

In the video series, “Shaping the Future of Debt Collections,” Anurag Kumar, Director of Digital Collections at Credgenics, shares his insights on digital debt collections as a strategic, essential capability for banks and non-banking lending companies.

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In this video, Mr. M. V. Nair, the Strategic Advisor at Credgenics, delves into the dynamic landscape of digital transformation in credit-related processes. Discover how Credgenics is revolutionizing sourcing, underwriting, and monitoring, addressing challenges in collection and recovery.


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In this video, video where Hendra Rahman, Country Head Indonesia, Credgenics, discusses the transformative impact of CG Collect on digitizing field debt collections and how it is benefitting leading banks and multifinance companies in Indonesia.



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In the video series "Shaping the Future of Debt Collections," Puneet Sharma, Director-Operations, of Credgenics, discusses their focus on improving customer experience, accelerating outreach, and delivering personalized interactions based on individual preferences and financial situations.

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Litigation management for debt recovery presents challenges due to process complexity, asset recovery timelines, and diverse stakeholder needs.In the video series “Shaping the Future of Debt Collections,” Antim Amlan, Senior Manager, Product at Credgenics, discusses the innovative features of Credgenics Litigation Management System.

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The video covers the experiences shared by Sandeep Rajput, National Legal Head, IIFL Finance on digitizing debt collections and legal recovery processes with Credgenics debt collections platform. He talks about the digital transformation that Credgenics debt collections software has made possible at IIFL Finance.

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In this insightful session at the Credgenics Industry Roundtable 2023 in Mumbai, Rishabh Goel, Co-founder and CEO at Credgenics  sheds light on the growing imperative for startups to venture into the collections and recovery space, especially as they attract institutional capital. Watch the complete video here.

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In this video Jalaj Garg, Associate Director, Product, Credgenics talks about the implementation of CG AgentXcel and how it boosts debt collections agent productivity, & enhances borrower satisfaction. It facilitates the tracking of agents’ performance & customization of various KRAs & KPIs based on team structure and performance variables.

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In this video, Kavan Desai, Head of Digital Collections, Credgenics, describes the 5 levers for digital loan collections. He explains how digital debt collections capability provided by the market leading debt collections platform leverages machine learning to reduce the cost and time to collect, along with transforming customer experience

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In this video, Jalaj Garg, Associate Director-Product, Credgenics, shares why CG Collect field loan collections mobile app is necessary to digitize last mile loan recovery operations, increase efficiency of debt collections team and reduce the cost of debt recovery. This mobile based loan collections software is redefining field operations.

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In this video series “Shaping the future of Debt Collections”, Shubham Sikka, Associate Director-Product, Credgenics, shares his insights on how Credgenics uses AI / ML technologies to supercharge the efficiencies in omnichannel digital communications for collections and enhance borrower experience.

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Infographics

Boost collections performance with ML with advanced  analytic

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Product Growth Stories

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Transforming Collections for Asset Reconstruction Companies

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4 Key Ingredients to Transform Loan Collections

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Digitize your field collections with CG Collect Mobile App

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Leveraging AI and Analytics in Loan Collections

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Digitalized and Customer-centric Loan Collections

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