Jakarta, Indonesia, 4th July 2023 - Credgenics, the leading provider of SaaS-based debt collections technology platform, and Investree, a leading fintech lending pioneer in Indonesia, announced their association to digitally transform debt collections by implementing Credgenics’ integrated technology platform. By facilitating digital, data-driven, and customer-centric debt collections processes at Investree, Credgenics is helping shape the future and unleash a fresh wave of digitization of collections in Indonesia.
With this engagement, Credgenics’ AI powered debt collections platform will integrate with Investree's lending ecosystem to enable seamless and digital processes across the end-to-end retail loan collections lifecycle. Investree will leverage Credgenics’ multiple modules and insights driven strategic capabilities in omni-channel digital communications combined with voice bots, and predictive dialer. Credgenics’ integrated collections platform caters to the diverse needs of different teams, thereby, providing the much-needed cost efficiency, operational visibility, and transparency on outcomes.
Lack of digitization, adherence to manual and paper-based processes in field debt collections across Indonesia results in lower team productivity and huge cost. Credgenics’ CG Collect app allows real-time field force tracking, map-based navigation, digital receipts, multi-lingual interface, and geo-fencing to deliver higher operational efficiency in field debt collections. Credgenics collections platform allows lenders to audit operations extensively, ensure faster regulatory compliance, and transform borrower’s experience. This integration will enable Credgenics to leverage Investree's extensive reach to help Banks, MFCs and Fintech lenders in reimagining their approach to debt collections.
Speaking at the association, Rishabh Goel, Co-Founder & CEO, Credgenics said, "We are excited to be helping Investree to make loans more affordable and accessible to borrowers through digitization of debt collections. Over the past few years, we have been working successfully with the leading Fintech lenders in India and with this engagement, we are confident of delivering the same technology led innovation edge in Indonesia. Digitization of debt collections is critical to unlock higher levels of profitability, sustained business agility and enhanced credit risk mitigation.”
"We are thrilled to engage with Credgenics to digitize and transform our debt collections processes," said Adrian Gunadi, Co-Founder & CEO of Investree Indonesia. “Investree Indonesia has facilitated IDR 21.30 trillion in loans, and we are committed to providing innovative and accessible lending solutions to small and medium-sized businesses. With Credgenics' proven expertise in debt collections technology and our wide reach, we are confident that this engagement will be a big success. We are committed to digitize financial inclusion in Indonesia and Credgenics technology will help us fast track this agenda."
Speaking on the collaboration, Hendra Rahman -Country Manager (Indonesia) Credgenics said, “It is a very opportune time to extend Credgenics’ digital technology solutions to Indonesia, as the debt collections space here is at the cusp of a major transformation. Collections in Indonesia is predominantly manual and not digitally focused. Credgenics AI powered collections technology platform is here to change that. It is best suited to empower banks, multi-finance companies, and Fintech lenders with enhanced data analytics, digital communication channels, mobile based field collections, predictive dialers, and secure payment gateways, enabling them to modernize their debt collections ecosystem. Together, we are committed to driving a positive impact in the Indonesian financial services landscape.”
This partnership marks a significant milestone for both Credgenics and Investree Indonesia, as they continue to expand their capabilities and provide innovative financial solutions to their customers.
About Investree: Investree is a fintech lending company that has obtained a Business License for Information Technology-Based Lending and Borrowing Service Providers from the Financial Services Authority (OJK). Our mission is to optimize data and technology to provide SMEs with easier and affordable access to finance while connecting them with Lenders who want to help and earn attractive returns. Through collaboration with strategic partners in the digital and financial ecosystem, as well as product innovation and financing services, Investree is committed to continuing to provide digital business solutions for SMEs. Investree is based in Indonesia and has expanded to Thailand and the Philippines. As of May 2023, Investree managed to record a total loan facility record of Rp 21.30 trillion and a disbursed loan value of Rp13.43 trillion with an average yield of +17 p.a. and an average TKB 90:96.99%. Investree was also named “Best Fintech of the Year” by The Asset Magazine, “Best P2P Lending Platform for SMEs” by The Asian Banker, and “The Expandable Company” by Mandiri Capital. For more information, visit www.investree.id
About Credgenics: Credgenics is the leading provider of Loan Collections and Debt Resolution technology platform to Banks, Non-banking finance companies, FinTechs, and ARCs worldwide.The AI-powered SaaS-based platform has been recognized as the #1 Best Selling Loan Collections Platform in India by IBS Intelligence in their Annual Sales League Table 2022.
Credgenics works with more than 100 customers and has touched an overall loan book worth USD 47 Billion in FY 22. It has handled 40 million retail loans till date and sends 60 million digital communications every month. With Credgenics, lenders have increased resolution rates by 20%, improved collections by 25%, reduced collections cost by 40%,reduced collections time by 30%, and improved legal efficiencies by 60%. https://www.credgenics.com/