Hyper-personalize campaigns across multiple channels
Leverage automated and scalable communications
Credgenics digital communications optimizes omnichannel borrower outreach across the collections lifecycle. The solution enables accelerated debt recoveries with higher customer connects by deploying hyper-personalized campaigns spanning multiple channels.
In this video series “Shaping the future of Debt Collections”, Shubham Sikka, Senior Product Manager, Credgenics, shares his insights on how Credgenics uses AI / ML technologies to supercharge the efficiencies in omnichannel digital communications for collections and enhance borrower experience.
Download this case study to know how one of India's largest private bank improved their collections with AI-powered Voicebots. The bank witnessed 40% higher engagement rate, 35% reduction in human calling costs and 25% reduction in collections time.
Make the change for streamlined, higher debt collections. Get started now!