Boost operational efficiencies and collections, and enhance team productivity, with mobile-based field debt collections app, designed for retail lending businesses and debt collections agencies.
Track your agents’ collections, remaining balance amount last marked location, and live location and take actions as required effortlessly.
Get complete visibility into the status of loan recovery across the collections cycle. Easily record and supervise collections by specifying the visit status, borrower meeting status, and recoveries.
Manually/automatically allocate loans to the collection agents based on borrower proximity. Optimize route plans by scheduling PTP visits or field collection visits to the borrowers with our intuitive and easy-to-use features in the app.
Generate and download receipts in real-time and share them with the managers or borrowers on preferred communication channels. Record proof of recovery and track deposits online. Get the scanned copy of legal notices readily accessible on the app.
Checks and balances are embedded in the platform to detect fraud by agents or customers and ensure complete transparency in the workflow. Ascertain accurate recoveries by implementing mandatory verifications for manager approval before final submissions.
Geo-tracking the agent’s live location, and agents’ clock-in and clock-out times to manage work shifts. Mobile no. masking ensures customer privacy.
The app ensures automatic reconciliation after deposit validation. Collection re-submission, receipt cancellation and new receipt creation allow rectifying of any errors in collections records. Capture photos of the receipts with instant payment notification to the customer via SMS/E-mail.
Amount bifurcation allows teams to view breakup in receipts. Easily manage receipt generation, batch creation, partial and complete payment recordings, with data sharing enabled via the CG platform
Empowering field debt collections with CG Collect app's seamless and digitized operations
Make the change for streamlined, higher debt collections. Get started now!