debt collections collaterals

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Case Studies

Case Study-
Download this case study to know how a leading NBFC in India leveraged Billzy’s centralized digital recording of collections transactions,  and streamlined reconciliations resulting in time savings, improved visibility on account discrepancies, and overall process efficiency.

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Case Study-
This case study explains how Credgenics helped a leading NBFC which used manual methods for legal collection and helped them in automating with a focus on tracking and keepingan eye on debt recovery case manage-ment activities.



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Case Study-
This case study explains how Credgenics Collections Analytics enabled the customer to formulate ML-based segments on the borrowers’ intent to pay, and calling agents were assigned accordingly. The customer is a digital lending platform that facilitates instant personal loans in morethan 150 cities across India.

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Case Study-
The customer selected
the Credgenics cloud based collections platform for digitizing and automating their collections.Credgenics collections platform enabled the lender to extensively assess, tweak, and tailor the collections strategy.This resulted in faster churn of delinquent accounts  &
improved  collections rates.

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Case Study-
This case study explains how a FinTech lender leveraged the power of Machine Learning and Analytics through Credgenics debt collections platform. An integrated strategy framework in loan collections for borrower segmentation, tailored outreach, channel optimization and risk prioritization enabled 27% higher recoveries.

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Case Study -
In this case study read how the NBFC implemented a strategic
and comprehensive outreach capability focusing on different cohorts. For improved
borrower engagement, the lender adopted a well-rounded digital-focused agenda
along with customized and secure payment links.

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Case Study -
Download this case study to know how IREP Credit Capital digitized field debt collections with Credgenics CG Collect, a mobile field debt collections platform. IREP experienced 50% higher field visits, 3X increase in field recoveries, and lower cost of operations with innovative features of mobile debt collections software.

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Case Study -
Download this case study to know how Neo-Bank digitized field debt collections with Credgenics CG Collect, a mobile field debt collections platform. Neo-Bank experienced 2.5X higher field visits, 6X increase in daily collections, and 75 % increase in recoveries made through digital mode.

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Case Study -
Learn how a leading asset reconstruction company in India streamlined recoveries with Billzy's automated payments. The company saved 80% of its time by avoiding manual reconciliation and collected INR 1 million through digital payments.


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Case Study -
Download this case study to know how a leading private bank in India maximized resolutions using Credgenics' omnichannel collections strategy. The bank achieved 92% increase in resolutions, 80% reduction in calling costs and 45% increase in response rate.

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Case Study -
Download this case study to know how one of India's largest private bank improved their collections with AI-powered Voicebots. The bank witnessed 40% higher engagement rate, 35% reduction in human calling costs and 25% reduction in collections time.

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eBooks

eBook
Explore the 5 myths in debt collections hindering the modernization and transformation in the digital world. Aligning digital strategies with compliance priorities, automating repetitive tasks, leveraging data-driven insights, adopting a tailored approach can unlock the next level of efficiencies in loan collections and debt resolution.

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eBook
Download our e-book for insights into prevailing loan recovery trends leveraging AI, machine learning, and advanced analytics, digital communication, embracing intelligent automation, hyper-personalization, data privacy, compliance, and financial literacy, all while ensuring cybersecurity in this digital landscape.

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Solution Brochures

Collections Platform

Facilitating digital, data-driven and customer centric loan collections

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Settlement Portfolio Management

Optimizing debt recovery with digital efficiency

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CG  Agent Xcel

Enhancing collection agent productivity with insights-driven performance management

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UPI Collect Debt Payments

Streamline small ticket digital payments with UPI

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Chat R

Transforming digital engagements with credit customers on WhatsApp

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Credgenics CG Collect

Enabling digitised, efficient and secure loan collections on mobile

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Billzy Payments

Simplifying digital loan collections anytime, anywhere

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Credgenics Voicebot

Personalized, human-like, and
goal-oriented engagements for
collections

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Litigation Management System

Maximize bad debt recoveries
with data-centric and automated legal tech

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Credgenics Collections Analytics

Tailored collection strategies powered by data science

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Digital
Collections

Collections strategy made effective with data, digital and dignity

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Digital Communications

Optimized omnichannel
borrower outreach across the
collections lifecycle

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Credgenics
Skip Tracing

Faster debt recovery with
digital footprint tracking

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Credgenics
Calling

Making calling efficient and
aligned to borrower
segments

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Credgenics Predictive Dialer

Improve agent-customer
engagement with timely, automated calling

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Legal Notices Management

Streamline recoveries with automation of legal notices to debtors

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Videos

In this video, Mr. M. V. Nair, the Strategic Advisor at Credgenics, delves into the dynamic landscape of digital transformation in credit-related processes. Discover how Credgenics is revolutionizing sourcing, underwriting, and monitoring, addressing challenges in collection and recovery.


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Litigation management for debt recovery presents challenges due to process complexity, asset recovery timelines, and diverse stakeholder needs.In the video series “Shaping the Future of Debt Collections,” Antim Amlan, Senior Manager, Product at Credgenics, discusses the innovative features of Credgenics Litigation Management System.

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The video covers the experiences shared by Sandeep Rajput, National Legal Head, IIFL Finance on digitizing debt collections and legal recovery processes with Credgenics debt collections platform. He talks about the digital transformation that Credgenics debt collections software has made possible at IIFL Finance.

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In this insightful session at the Credgenics Industry Roundtable 2023 in Mumbai, Rishabh Goel, Co-founder and CEO at Credgenics  sheds light on the growing imperative for startups to venture into the collections and recovery space, especially as they attract institutional capital. Watch the complete video here.

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In this video Jalaj Garg, Associate Director, Product, Credgenics talks about the implementation of CG AgentXcel and how it boosts debt collections agent productivity, & enhances borrower satisfaction. It facilitates the tracking of agents’ performance & customization of various KRAs & KPIs based on team structure and performance variables.

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In this video, Kavan Desai, Head of Digital Collections, Credgenics, describes the 5 levers for digital loan collections. He explains how digital debt collections capability provided by the market leading debt collections platform leverages machine learning to reduce the cost and time to collect, along with transforming customer experience

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In this video, Jalaj Garg, Associate Director-Product, Credgenics, shares why CG Collect field loan collections mobile app is necessary to digitize last mile loan recovery operations, increase efficiency of debt collections team and reduce the cost of debt recovery. This mobile based loan collections software is redefining field operations.

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In this video series “Shaping the future of Debt Collections”, Shubham Sikka, Associate Director-Product, Credgenics, shares his insights on how Credgenics uses AI / ML technologies to supercharge the efficiencies in omnichannel digital communications for collections and enhance borrower experience.

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Infographics

Product Growth Stories

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4 Key Ingredients to Transform Loan Collections

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Digitize your field collections with CG Collect Mobile App

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Leveraging AI and Analytics in Loan Collections

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Digitalized and Customer-centric Loan Collections

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